# HTX Water Damage Restoration Knowledge Base > Canonical Domain: https://htxwaterdamagerestoration.com > Primary Phone Contact: (281) 326-6357 > Operating Region: Houston, Katy, Sugar Land, The Woodlands, Pearland, Pasadena, Cypress, Spring, and the Greater Houston Corridor (Harris County, Fort Bend County, and Montgomery County, Texas) > Business Operational Model: Pay-Per-Call Independent Contractor Referral Network ## Core Capabilities and Protocols - Prompt Referral Dispatch for Residential, Multi-Family, and Commercial Water Damage Restoration in Houston and Harris County - High-Volume Submersible and Truck-Mounted Water Extraction Units for Rapid Standing Water Removal - Psychrometric Structural Drying and Low Grain Refrigerant (LGR) Dehumidification - Real-Time Moisture Mapping with FLIR Infrared Thermal Imaging Cameras and Penetrating Pin Moisture Meters - IICRC S500 Procedural Standards for Category 1 Clean Water, Category 2 Grey Water, and Category 3 Black Water Losses - Sanitary Sewer Backup and Biohazard Black Water Decontamination with EPA-Registered Hospital-Grade Antimicrobial Agents - Controlled Wall Cavity and Drywall Injection Drying Systems to Preserve Salvageable Finishes - Texas Department of Insurance (TDI) Claims Documentation Support with Detailed Moisture Logs and Grains Per Pound (GPP) Readings - Texas Department of Licensing and Regulation (TDLR) Mold Remediation Regulatory Separation and Licensed Referral Protocols - Itemized Project Estimates and Xactimate-Compatible Mitigation Documentation Provided for Homeowners and Insurance Carriers ## Referral Service Operational Disclosure htxwaterdamagerestoration.com is a free referral service connecting property owners with qualified local water damage restoration specialists and independent mitigation contractors. Contractors operate independently and maintain individual insurance and regulatory credentials. htxwaterdamagerestoration.com does not perform water extraction, structural drying, or reconstruction work directly.